Sometimes in my view we are not very good definitely includes myself, not very good at handling difficult conversations .More especially l feel if we are elders in society. Now, this is me wondering if that includes me or is Kevin just older.
Maybe when dealing with legal issues around boundaries and access you can't approach the concern on a face-to-face syneriou. People are limited in interactions on modern society plus not addressing informal methods of educational ideas to deal with Conflict.
Saw some strange behaviour by North Yorkshire homeless folks. This weather clearly a factor. But this group really struggling however what surprised myself is how large this group has become. Issues they facing not being resolved mainly because of economic strain along with sheer numbers of people imposed into housing situation. Influences here are external.
Second factor is that the training around housing matters is poor due to the high turn over of staff coming thru onto this service. Most authority have issues with recruitment selection and later retainment. My experiance that at lower edge of local services there is lack of understanding about complex issues. Results in poor delivery, inadequate responses. Increases the feelings of being let down at bottom of service users.
The people needing support most are let down the furthest. Also witnessed bad behaviour in neighbourhoods adds to frustrations and delimas encountered
Difficult conversations need to be experienced.
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